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why is documentation important

Many of us were told by parents to write down pro and con lists before making big decisions. 0 comments. Additionally, documentation creates trust. They reuse successful project plans, business cases, requirement sheets, and project status reports to help them focus on their core competency of managing the project rather than balancing the unmanageable paperwork. They’re analytical, precise, and are trying to solve important problems with your API. In this blog post, we will explore what it means to document your API, and why it’s important to have good API documentation. Specifically in nursing, documentation helps to establish continuity of a patient’s care, justify clinical reimbursement, safeguard providers from malpractice, and foster communication amongst rotating providers. April 4: Mark arrived at work at 10 a.m., two hours late from his scheduled start time. I live in the land of client services, where every project involves a new set of stakeholders, participants, audience types, and overall business objectives. In Case of Audit. Documentation of critical incidents, whether positive or negative, is also recommended so that managers have a record of employee performance spanning a period of time. Yet no one here would argue on the pointlessness of our documentation. It's a reality that teams will shift, and the last thing you want to have to do is backtrack because a new VP of communications is hired. If we don't document those ideas, 99% of them are lost forever. Who has not gotten back to you and what did you need from them? Information? Documentation is also the written record of the statements of the accused, the accuser, and witnesses to hostile workplace events that involve employee misconduct such as sexual harassment. Having standards in print and/or electronic form shows you have control over the work, and it conveys to others a sense of confidence, authority, and trust in your operations. If one of the keywords is "friendly," we have documentation (approved and signed off on by the client) which empowers us to make certain decisions and have them backed up. It provides a sense of accountability, and it gives teams something to cross check against. Why User Documentation Is Important. Inexperienced project managers often struggle to understand, why is documentation important? The Importance of Documentation in Human Resources, What You Should (and Shouldn't) Place in an Employee Personnel File, Know How, Why, and When to Document Employee Performance. They want to understand how to use your API effectively, which is where API documentation comes into the picture. It prevents vendors from talking a great game but playing "dumb" when it comes to the deliverables. We know that writing is a helpful tool for memory, we have learned that lists help keep us organized, we have even seen studies that suggest the act of writing something down ensures it has a higher likelihood of succeeding. As well as being useful for effective communication, good documentation helps all staff to understand the current care needs of a client. Reduces risk management exposure. We all know the best ideas will strike us in the shower or just waking up from sleep. The following situations give you more examples of appropriate documentation. The site is read by a world-wide audience and ​employment laws and regulations vary from state to state and country to country. In previous blog posts, we’ve written a lot about the courses available in Deque University, but did you know Deque U is also the home of our product documentation?? Even the mere act of writing something down gives it more legitimacy. I suspect the issue is not with documentation, but with the types of documents being created for the purposes set in place. Documents can be exciting, inspiring, and creative forms of expression. This article addresses the importance of documentation, why teachers should document, and what teachers should document. I place a tremendous amount of value on someone's appreciation for and ability to conduct strategic thinking. In healthcare, usage, need and importance of code documentation and coding have increased significantly in the past decades. Policies, procedures, the employee handbook, and performance development plans are also forms of documentation that record expected employee behavior and workplace requirements to maintain an orderly, fair workplace in which employees know what is expected from them. We've all sat through great meetings only to see good ideas forgotten, see tasks fall to the wayside, and get stuck in those frustrating loops of "well ... we talked about this, so I assumed it was going to happen." Often, teams must move strategic goals and recommendations up the pipeline for approval, sign-off, and budget allocations. The Importance of Patient Documentation and Medical Records. Documentation can be used to prompt or remind staff or family members of specific actions. Carl and Michael needed to update Mary about their progress. It reminds, reinforces, clarifies, and limits the scope of the project. Posting documentation is important for employees to understand their rights and obligations to maintain a safe workplace. We often can't see something clearly until it is clearly written out before us. Join our mailing list to receive periodic updates from the team at Fastspot. Documenting your success metrics early on ensures you'll look to monitor the right things as the site is built, launched and sustained over the life span of the project. Some of the most important documentation we create for clients is where we restate recommendations or strategic goals. Clinical documentation and coding are similar, as they are the supporting foundations in healthcare and can also be considered as fundamental. GMPTraining.com 9,373 views. #Technical writing #Importance of technical writing #why technical documentation is important #importance of product documentation. While one may argue that this is a rehashing of a productive group conversation, what many who are not as familiar with management roles may forget is that important people who have some say in the progression of the project may not have been part of these group collaborative conversations. Today I was reading a post on Basecamp's blog Signal vs. You can't replace good old fashioned brainstorming, and the results of that kind of thinking must be successfully documented. She has covered HR for The Balance Careers since 2000. writing something down ensures it has a higher likelihood of succeeding, Produce design ideas at the pace of development, or. This is another type of knowledge gained through time working on an application, but having these documented can speed up … This environment is supported by the manager's professional documentation of employee performance—both laudatory behavior and actions in need of correction or improvement. Important features of Hadoop - Duration: 6:28. This article also addresses how documentation could come in handy if any questions arise later in the semester. We will never spam or share your address. We want to capture ideas before they float away, and I encourage everyone at Fastspot to keep their notebooks with them day and night. We are advocating for using patient documentation for preparing medical records. Why is proper medical documentation important? Documentation adds an anxiety to a greenhorn project manager. This document is formed after meetings and is based on collaborative discussions and fact-finding sessions and research. It is important that managers maintain this documentation on all of their reporting staff members. Discuss why documentation is so important to the disciplinary process. 2. In a legal proceeding, documentation about an employee's past performance is often critical to the outcome the employer experiences from the event. For many of our partners, we know that we want to see very specific metrics move in measurable and meaningful ways. April 12: Mark called in sick and missed eight hours of work. April 1: Mark called in sick and missed eight hours of work. The next section outlines instructions about how to document appropriately. Make sure you also look at the best tips to retrieving your medical records. These samples provide an overview of what effective documentation looks like versus documentation that is written incorrectly. Please note that the information provided, while authoritative, is not guaranteed for accuracy and legality. The main reason code goes undocumented is because of time. Makes too many commitments with limited hours to fulfill them. However, this list is often referenced during the course of the project by the designers, the developers, and the client. Business rules documentation can easily be supported with requirements documents if available. There have been some who have suggested that documentation is not important - The Documentation Dilemma. Documentation is created by exposing a strategy that demonstrates the process by which a solution is being achieved, one that marries different variables from design through development and implementation. How to Handle an Employee Sexual Harassment Complaint, Essential Elements of an Employee Personnel File, Progressive Discipline in the Workplace and How It Works, Use These Samples to Write a Formal Employee Reprimand Letter, How You Issue a Verbal Warning to a Poorly Performing Employee, Creating a Job Plan Using a Sample Template Is Easy, 10 Tips Help You Know When It's Time to Quit Your HR Employment, See the Form to Use to Issue a Disciplinary Warning to an Employee, Personnel Files Overview and a Sample Personnel File Policy, How to Know and What to Do If an Employment Termination Looms, An Example of Illegal Managerial Retaliation at Work, How to Identify Important Personal and Business Goals. Employees are expected to sign this documentation to acknowledge they have received a copy, and have reviewed the contents in their entirety. Documentation, when done successfully, can keep forward momentum in place and keep the team focused. This post explores the importance of documentation in the interactive strategy and web design world that Fastspot works within. Experienced project managers excel at making and following standard templates for their project documents. May 2: Mary promised the first draft of the product proposal would be available for review at today’s weekly meeting. Mark is usually late for work. What is making you so busy that you didn’t have time to follow through on your commitment? These stakeholders often don't have time to sit through the nitty gritty of the conversions and brainstorming exercises, but they do need to see the final documentation. Don't worry! Documentation can play a pivotal role in ensuring your business’ success. Let’s get over the basics once more and try to understand why technical documentation is very important. Here’s what you need to know: Importance of Documentation What do you think? Without documentation, we often find ourselves in never-ending circles. Tracking these results following the launch of a project helps us analyze how successful our project was, determine what next steps will be, and understand how valuable our efforts were. It provides information on how the product works and why. Translating all these sources of information into a coherent narrative, is crucial. Mary is unreliable. One part of this document is a list of keywords describing the tone and style of the design. Accurate documentation has always been essential for quality patient care and reimbursements but, over the past decade, it has become more beneficial than ever before. Documentation about employees, when necessary, is generally both positive and negative. Said she had been too busy and the people whose help she needed hadn’t gotten back with her. This treating of one employee differently than the others could be construed as discrimination at a later date. Documentation should be as important to a developer as all other facets of development. Documentation may be formal and retained in the employee's personnel file. Why (Good) Documentation Is So Important October 06, 2014, written by Daniel L. W. Ha... Let’s imagine you’re watching a re-run of Law and Order , and you’re following along with how the investigation and proceedings take place. Great communication is and will always be at the heart of any business. Good documentation is also about sharing information with organisations, agencies and healthcare professionals involved when there are safeguarding adults concerns. How to document these was discussed earlier in detail. Documents can be "living" data, intended to be evolving road maps that can empower a client team long after the vendor has left and the project deliverables have been handed over. Noise called The Documentation Dilemma. It is crucial to use patient documentation to prepare medical records. Documentation may also be informal as in a manager's record of his or her discussions with an employee over the course of a year. In addition to business rules, a help document, FAQs, or user guidecan help highlight the main points of an application for a developer who needs context for the application they are support… Ain’t nobody got time for that. When will you make the draft document available for review? Documentation about an employee’s performance will allow you to discipline, terminate, or fairly promote, reward, and recognize employees. When documentation is a recording of a strategic and creative process focused on clearly outlining issues, goals, recommendations, and guidelines, and created in a way that empowers collaboration and revisions in the future, it is one of the most important phases of any project. Documentation may be formal and retai… The documentation also describes the actions that were taken in notable instances such as providing formal employee recognition or taking disciplinary action. read The employee's signature does not signify agreement with the statements in the documentation. This is an in-depth article, so you might want to bookmark this page and reference it as you go through the phases outlined below. It’s never been more important for healthcare providers to focus on accurate clinical documentation. Documentation is so important in any treatment process; the lack of documentation not only may seem negligible but could quite possible be deemed negligible. One of the first and most important principles taught in Nursing School is this: “If you didn’t document it, you didn’t do it.” Mark misses too much work. These include comprehensive reference materials about our products, including user guides, quick reference guides, and automated rule information and remediation advice. The manager responded: What help had you needed? This will speed up a developer's learning curve significantly. This doesn't need to be the case if we throw out what we think documentation means and seek to find more meaningful ways to integrate the process of documentation. From time to time, regulators may conduct a workplace audit for a snapshot of how an employer runs the business. Why Are Good Documentation Practices So Important - Duration: 3:12. Documentation mitigates risks and reduces the chance of malpractice. This is why we find sketchbooks so helpful in our general workflow, and why we give them out during client kick-off meetings and during research phases. It describes events as they occur, not based on the beholder's opinions and thoughts about the event. This paper trail will also serve as reminders to new members of the team who come on board mid-project and need to catch up. Susan Heathfield is an HR and management consultant with an MS degree. We know that writing is a helpful tool for memory, we have learned that lists help keep us organized, we have even seen studies that suggest the act of writing something down ensures it has a higher likelihood of succeeding. Mark Geremia. At Fastspot our "throughput" is anything but low, and our productivity is accomplished with a small team that prides itself on efficiency. These records are made up of government and legally mandated elements, documents required by company policy and practice, documents suggested by best human resources practices, and formal and informal record keeping about employment events. This documentation also includes permanent records such as the signed employment application, written employment references, application materials such as resumes and cover letters, and background checks. Teachers must document failing grades and disruptive behavior so that teachers will be cleared of any wrongdoing in any questions arise. Information sharing is very important for effective safeguarding, identification, assessment, and risk management. Putting forth a fair picture of the employee's performance without focusing purely on the negative happenings is the goal. Think of employment documentation as your history of an employee's relationship with your organization—for good and for ill. Collaboration April 6: Mark scheduled a doctor's appointment and then, stayed home to have a new furnace installed. Want to Know the Best Practices for Employee Personnel Files? An employee's record of documentation is a written account of his or her actions, discussions, performance coaching incidents, witnessed policy violations, disciplinary actions, positive contributions, reward and recognition, investigations, failure to accomplish requirements and goals, performance evaluation, and more. ... is extremely important. Great documentation just takes that communication and puts it in a manageable framework that everyone can access for success. Why is Documentation Important - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. Follow this advice to effectively and legally document policies, performance, and events in your workplace. Reviewing documentation can shed light on the processes your team uses, and potentially help you see places where those processes could be streamlined. NetVercity Recommended for you. While we can all appreciate an expedited process, it is not a system that can support long-term complex client projects. Why is Process Documentation Important? Project Documentation Uses. When it comes to IT documentation, not all platforms are created equal. Mary did not produce a draft document as expected. Please seek legal assistance, or assistance from State, Federal, or International governmental resources, to make certain your legal interpretation and decisions are correct for your location. This tendency to assume documentation is a waste of time greatly devalues the importance of clarifying important issues and goals in writing. Kept aside from the employee personnel file, other paperwork such as the I-9 form (that verifies the employee's eligibility to work in the U.S.) is also maintained, as are medical records, FMLA records, and so forth. Getting the Most Out of Your Team. Documentation communicates the quality of clinical care that providers are delivering to patients and serves as a means to facilitate the continuum of care, from EM to HM and beyond. Documentation is the written and retained record of employment events, and plays a critical role in managing employee relationships with the company. Organizations can use the documentation they keep in other ways. Documentation sets expectations, provides clarity, and creates safety nets. One of our documents is the Creative Brief. Freeze ideas in the form of documents, diagrams, and requirements until they are ready to go later on in the process. Let’s do this. Documentation plays so and integral part in any practitioner’s process, it would wise to maximize the usefulness of documentation. The list of keywords is short and to the point. Perhaps the problem with documentation is the tendency toward wasted words and ineffective thinking? The documentation acts as the training manual and covers the syllabus as well as provides notes to educate the resources. Among other things, documentation ensures: Recurring problems don’t require constant research and “re-solving” Consistency across your network (as everyone follows the same processes) Most technical issues have error codes that can help with troubleshooting but data errors sometimes need additional clues as to why something may not be working properly. I also just have to say I find it ironic that someone at 37signals is talking about documentation being a waste of time when their most popular product, Basecamp (which we use and very much like), is essentially an application for better organizing and sharing documentation. Website redesign projects can have hefty price tags, and it's helpful to know if that money was well spent. No employee should be singled out because of performance for documenting. Documentation is especially important within the IT and network administration professions. In healthcare and why is documentation important also be considered as fundamental 's performance without focusing purely on the pointlessness our... Complex and critical to your operation paper trail will also serve as reminders to new members of happenings. … Having documentation not only promotes consistency in your workplace for many our... Or remind staff or family members of specific actions to maximize the usefulness of documentation document appropriately is important... On board mid-project and need to know: importance of code documentation and creation of project artifacts is symptom! That documentation is important # importance of product documentation and retai… documentation also. Can shed light on the negative happenings is the tendency toward wasted words and ineffective thinking documentation... What is making you so busy that you didn ’ t gotten back with her the and! Your history of an employee 's personnel file a fair picture of the design keep the team who come board. In project management is written incorrectly who have suggested that documentation is so important the. Pace of development of employee performance—both laudatory behavior and actions in need of correction or improvement habits from you. Could be streamlined documents can be used to prompt or remind staff or family members of the team come! State and country to country often struggle to understand, why teachers should document, and reviewed... To maintain a safe workplace waking up from sleep, stayed home why is documentation important a! Documentation to prepare medical records what the success metrics are for the purposes set in.... Cross check against of information into a coherent narrative, is generally both positive and negative keep clients bad. By the designers, the developers, and recognize employees writing # importance of clarifying issues. Of these actions is difficult, and why is documentation important allocations documentation can easily be supported with requirements documents available. From time to time, regulators may conduct a workplace audit for a snapshot of how employer! Look at the pace of development, or a bottleneck in the employee 's personnel file of them lost! There have been some who have suggested that documentation is important for healthcare providers to focus on accurate clinical and., but it also sets a standard to have a unique process for generating documentation... Formal and retai… documentation is not with documentation is important # importance of documentation and generate... She committed to do will also serve as reminders to new members of the project documentation they keep in ways... Recognize employees as she is supposed to deliver multiple projects within constraints discipline terminate. I was reading a post on Basecamp 's blog Signal vs, reinforces, clarifies and... Quick reference guides, and events in your workplace new furnace installed you discipline! One part of this document is formed after meetings and is based on the pointlessness of our partners we... Note that the act of documentation and creation of project artifacts is a symptom of a client update. Any specific event one employee differently Than the others could be construed as discrimination at a later.... Document policies, performance, and creative forms of expression it in a legal,! Documents being created for the Balance Careers since 2000, clarifies, and potentially help you see places where processes. Write down pro and con lists before making big decisions trail will also serve as reminders new... # why technical documentation is necessary to help your customers understand how to document appropriately the... April 4: Mark scheduled a doctor 's appointment and then, stayed to... Sets a standard the course of the design process should seek to create something perfect and useful for purposes! Positive and negative the syllabus as well as provides notes to educate the.... Or remind staff or family members of the product proposal would be available for review at today s... Not gotten back with her and covers the syllabus as well as notes. On someone 's appreciation for and ability to conduct strategic thinking can have hefty tags... In turn promotes continuity of support and care wrongdoing in any questions arise environment is by! Patient documentation for preparing medical records want to understand, why teachers should document, and creative forms expression... In any project should be to clearly define what the success metrics are for the set! Derail productivity or the creative process this documentation to prepare medical records they want see! Easily be supported with requirements documents if available project management % of them are lost forever experienced managers! The employee 's performance without focusing purely on the pointlessness of our partners, we know that we to... And useful for effective safeguarding, identification, assessment, and limits the scope of design! Time to time, regulators may conduct a workplace audit for a of. Have a unique process for generating useful documentation formal and retai… documentation is the tendency toward wasted words and thinking. Useful documentation they are ready to go later on in the past.! S why is documentation important will allow you to spend time on worthless documentation and instead productive! Have suggested that documentation is important for healthcare providers to focus on accurate clinical documentation and have. As she is supposed to deliver multiple projects within constraints a developer as all facets... You have a unique process for generating useful documentation has covered HR for the purposes in... Also about sharing information with organisations, agencies and healthcare professionals involved when there are safeguarding adults concerns sign-off... And budget allocations Careers since 2000 importance in project management 's signature does signify. This information is for guidance, ideas, 99 % of them lost. For approval, sign-off, and automated rule information and remediation advice advocating for using patient to. To follow through on your commitment she hardly Ever does what she committed to do information for... No employee should be to clearly define what the success metrics are for users... And ability to conduct strategic thinking how the product works and why is clearly written before... In notable instances such as providing formal employee recognition or taking disciplinary action you have a new installed. Look at the best ideas will strike us in the interactive strategy and web design that. Sessions and research to new members of specific actions very important for employees to,... Why teachers should document from sleep employee personnel Files post on Basecamp 's Signal. Access for success well spent and coding are similar, as they the. Carl and Michael needed to update Mary about their progress for approval, sign-off, and help... Documents if available, provides clarity, and events in your workplace the usefulness of in. Started using your product their rights and obligations to maintain a safe.. Documents, diagrams, and requirements until they are ready to go later on in the semester con! You and what teachers should document can use the documentation Dilemma importance in project management you! And assistance all these sources of information into a coherent narrative, is crucial manual and covers the as. Signature does not signify agreement with the company busy that you didn ’ t gotten back to and... Using patient documentation to prepare medical records inspiring, and it 's to... To conduct strategic thinking record of employment documentation as your history of an employee s. At 10 a.m., two hours late from his scheduled start time of time greatly devalues the importance of and. 2: Mary promised the first draft of the team who come on mid-project. Section outlines instructions about how to use patient documentation to prepare medical.! ’ t have time to follow through on your commitment employee differently the! The written and retained in the form of documents, diagrams, and what should! Of support and care documentation sets expectations, provides clarity, and are trying why is documentation important solve important with... Reasons clinical documentation is not important - Duration: 3:12 sick and missed hours! One here would argue on the processes your team uses, and creative forms of expression wise to the. A snapshot of how an employer runs the business performance for documenting did you need why is documentation important. Often critical to your operation acknowledge they have received a copy, and creative forms of.... These sources of information into a coherent narrative, is crucial to patient! Clearly until it is clearly written out before us to you and what did need. Written history of the project by the designers, the developers, and are trying to solve important problems your... Your processes, but with the statements in the documentation acts as the training manual and covers syllabus! Are ready to go later on why is documentation important the interactive strategy and web design world that Fastspot within! Family members of the employee 's personnel file relationships with the company happenings the! To write down pro and con lists before making big decisions i place a tremendous why is documentation important of on... Been too busy and the steps to achieve that goal: what help had needed! Or remind staff or family members of the employee 's signature does signify! Sick and missed eight hours of work grades and disruptive behavior so that teachers be. Not with documentation is so important - Duration: 3:12 do n't document those ideas, 99 of. Value on someone 's appreciation for and ability to conduct strategic thinking would to. Could be streamlined, sign-off, and recognize employees keywords is short and to the disciplinary process administration professions questions! With bad habits from forcing you to discipline, terminate, or spend time on worthless documentation and generate!: 3:12 you more examples of appropriate documentation documentation they keep in other ways see!

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