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steve portigal workshop

The experience was a compelling one for all of us. We’ll try some practice exercises for improving your own interviewing skills. Workshop facilitators; Steve Portigal. I like to do a couple of rounds of this until everyone has gone and then debrief about the experience. The notion of presence is a critical idea for those of us in user experience. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. In the next larger system, the lens of the two loops model may reveal a way to … Steve Portigal helps companies to plan strategically for user research and to unlock their team’s research super powers He is principal of Portigal Consulting, author of Interviewing Users: How To Uncover Compelling Insights and host of the Dollars to Donuts podcast.He makes his home in the San Francisco Bay Area where there’s always a new ramen restaurant to check out. Steve Portigal Author, Doorbells, Danger, and Dead Batteries And I hope that by playing with it, and seeing how it does or doesn’t work for the individual, people may have some power to try this themselves. Based in Silicon Valley, Dan helps CEOs and product leaders build better products and stronger product teams as a hands-on consultant, trainer, and coach. Another year is speeding towards its conclusion and we wanted to share our highlights for 2011. Steve Portigal is the founder of Portigal Consulting. I’ll be teaching Immersive field techniques: Interviewing and observing for user research, a full-day workshop at UX Australia in Brisbane, in August 29th. In this day-long session, we’ll focus on the importance of rapport-building and listening and look at techniques for both. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. This book is essentially a practical guide to the art of interviewing users. View Steve Portigal’s profile on LinkedIn, the world's largest professional community. It can be something big or something small. Most of the time they’re wrong. I’ll offer the scenario where colony collapse disorder has disrupted the food supply enough that children aren’t getting enough sugar through regular sources and breakfast candy is the result. Through a homework exercise and a field trip during the workshop, we’ll also practice observation of users in an environment. I’m always hearing from people who are interested but who aren’t in those cities at those times, but with a webinar, anyone anywhere can participate. This practical book will teach you how to translate your past experiences and frame yourself as a budding researcher. A BoS Online Masterclass with Steve Portigal - 6th & 8th October 2020. Don’t forget Jared Spool’s entertaining and educational keynote. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. What was it like to do this? It’s best not to over-constrain what constitutes a super-power. This workshop is an evolution of something I’ve been teaching for a number of years (and continue to refine). Workshops. How to create a UX research plan. Close your eyes – or look away – and move the pen. Portigal: I'm excited to discuss “noticing” with you. Have Steve teach a workshop. We doubled our office space, taking over an adjacent space that opened up in our complex. Steve Portigal is a true user research pioneer. Among the concepts the teams played with was a giant robotic sheep that would provide shade. Don’t throw all your story elements in at once, and try to look for the ending to the story. Author Steve Portigal covers how to build rapport with your participants and the art of immersing yourself in how other people see the world – both key skills for interviewers! If you are registered for Interaction 15, you can sign up here. But you can use this to go in a number of different directions. Product updates, Reframer, Usability testing. Steve Portigal is the founder of Portigal Consulting, a bite-sized San Francisco firm that helps clients to discover and act on new insights about themselves and their customers. I teach an entire workshop about improv (slides). But we all observed that we had made a much deeper connection to that person sitting across from us. I can not wait to do this workshop again (so hopefully someone will arrange for that to happen before too long). October 13 & 15. @steveportigal Portigal [email protected] www.portigal.com+1-415-894-2001 Lift11 49 Portigal Something that is dangerous, immoral, bad for business. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Yet sometimes we forget that it’s a skill we need to learn, because ... 1 Interviewing Users Steve Portigal www.portigal.com Uncovering Compelling Insights 2. Masterclass: We’ve done all this user research, now what. We will review different types of questions, and why you need to have a range of question types. Working with a partner, share something you are worried about. Helping teams to strategically plan for user research. That book does a great job of providing a foundation and overview. I gave an updated version of “Well, We’ve Done All This Research, Now What?” where we did a brief observation of the area around the venue and then developed concepts that spoke to the needs we uncovered. Steve Portigal will explore the importance of rapport-building, offer new listening techniques and review different types of questions and question types. During ten years of writing, lecturing and coaching on “interviewing users”, many of the questions that Steve Portigal receives are about controlling or influencing another person’s behavior. I have been challenged by being asked “Well, what if it’s not going to be okay, like what if it’s cancer?” Of course, the process of coming to grips with death does indeed include acceptance. About Steve. Business of Software USA – Understanding Users (breakout) September 21, Masterclass: User Research – Uncovering compelling insights through interviews October 6 & 8, Masterclass: We’ve done all this user research, now what? Web usability is basically the ease of use of a website. Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal, @ @steveportigal Therapists, as part of their education, must go through therapy themselves. You can check it out here. Usability testing with Optimal Workshop. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Steve Portigal. Along the way you'll learn how to develop your skills, join the research community, build your research portfolio, write your UX resume, … Steve Portigal helps companies to think and act strategically when innovating with user insights. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. If you can’t make the webinar when it happens (time zone challenges? Overview My first entry into the Rosenfeld Media books was a hit. Multi-day discounts You can take all three workshops in DC or Seattle for just $995 (early registration). A BoS Online Masterclass with Steve Portigal - 13th & 15th October 2020. If you’re around Melbourne at the end of next month, please sign up for the workshop! Develop your skills and be inspired with your team in one of my dynamic in-house workshops. It’s based on skills we think we have (talking or even listening), People tend to ‘wing it’ rather than develop their skills, Steve is already in Lisbon and gearing up for his sold-out workshop (as well as a short talk) for. The original CanUX events were created and organized by nForm. 3 min read. Yet these interactions with others are really about ourselves, what’s inside us, who we are. I just taught a public workshop in New York City about user research, organized by Rosenfeld Media. Join me for Immersive Field Research Techniques coming up November 7 in Boston at User Interface 16. Qualitative research, Quantitative research, ResearchOps, UX. Dan Olsen is a product management expert and author of The Lean Product Playbook. You’ll learn about selecting the appropriate sampling method, questionnaire design best practices, identifying and avoiding common survey biases, and considerations for survey implementation, fielding, and analysis. 12 min read. When I’ve led a group through this exercise, some people made it a silly activity (“I’m worried about vampires”), others felt that the response wasn’t sufficient to mollify the concerns they had just given voice to and reported feeling worse, others felt that just expressing the worry gave them some relief, others felt like the exchange was calming. (A $40 value.) I’ll be presenting my webinar User Research Analysis: You’ve Done All This Research, Now What on Thursday, April 7. The Portigal team is on the road and in the air this week. The people in the circle are to tell a story (incorporating those elements). Steve Portigal helps companies to think and act strategically when innovating with user insights. My session will be pretty similar to the recent Rosenfeld Media workshop in Seattle, which was pretty well received If you haven’t registered yet, you can use the code STEVEP for $300 off the whole conference, or $50 of a single day. The workshop will focus on identifying individually relevant skills and creating an action plan to strengthen them. Over the past 20 years, he has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, radiologists, home-automation enthusiasts, credit-default swap traders, and rock musicians. Along the way you'll learn how to develop your skills, join the research community, build your research portfolio, write your UX resume, … Interviewing Users: How to Uncover Compelling Insights, I nicked this exercise from Marissa Louie, Broadcast live streaming video on Ustream, Immersive field techniques: Interviewing and observing for user research. Goodreads link; Usability testing. This simple exercise uncovers a lot of complex individual stuff. Most people think they can do interviews. Bonus: the event will held at the amazing Seattle Central Library! Steve Portigal. Interviewing Users: How to Uncover Compelling Insights, Doorbells, Danger, and Dead Batteries: User Research War Stories, Masterclass: User Research – Uncovering compelling insights through interviews. LIMITED TO 12 ATTENDEES. Follow Published on Apr 10, 2018. This Masterclass will give you an understanding of how to do customer interviews that matter. On the first sticky note, write or draw the worst idea for a product or service. Together, we’ll explore this point of view and participate in a range of exercises to learn more about these ideas – and about ourselves. During our “Ask Me Anything” with Steve Portigal, author of Interviewing Users and Doorbells, Danger, and Dead Batteries, we touched on subjects ranging from how to handle difficult clients, Steve’s favorite band, and his recommended reading, to dealing with “heavy topics” in interviews and how to improve your skills. Since October, 18F has been bringing in noted individuals from the software development world to discuss their work, and we’re excited to kick off a new, design-focused series this Friday, February 20 (10:30 a.m. analysis, data, ideation, research, synthesis, uie, webinar, workshop, asia, complexity, cost, culture, data, discovery, documentation, ethnography, fees, innovation, insights, lawsuit, lawyers, lecture, manual, observation, ocadu, organization, paper, papers, paperwork, patterns, pg&e, pipeline, processing, quickies, records, research, safety, search, toronto, user experience, validation, workshop, asia, conclusions, insights, mcwedding, process, quickies, research, restaurant, user experience, wedding, workshop, interview, podcast, quickies, user experience, workshop. It’s about taking an activity that usually is very deliberate, where we are focused on the outcome and trying to do it differently. Without staring, each pair looks quietly at each other for 60 seconds. Christina Wodtke does a variation where people, in pairs, ask each other for stories about an experience or accomplishment they are proud of, and then tell that person what they think their super-power is. conflicting meetings?) Below are the slides and video from an earlier talks. The following is a dialogue between Steve Portigal and Dan Soltzberg about the importance of being aware and the advantages of tapping into your “super-noticing power” in practicing design and specifically in user research. Now it’s Australia’s turn. Through the recordings, you can relive every short talk at your office with your entire team. Couch! Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. What did you observe when you were watching? On February 9 I’ll be teaching a new workshop at Interaction 15 in San Francisco. Product updates, Reframer, Usability testing. “Steve Portigal’s workshop on ethnographic research has introduced our designers to valuable tools for understanding our global customers. He reminds us that learning from customers is “messy” because we are complex beings. Right now they are offering 100 registrations at a sneak-preview price of $1349. Make a scrawl or a squiggle. Well, We've Done All This Research, Now What? I’ll be presenting a full-day workshop on Immersive Field Research Techniques at User Interface 16 this November in Boston. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Tamara is heading to Phoenix later this week to facilitate for social good at the, We shared ours, will you share yours? 20 UX research (+design) tips for 2020. It seemed that these ideas had a real impact; several speakers were present and reflected on the workshop in their end-of-event summaries the next day. Which felt like an eternity, especially when done a second time. I often give the example of “candy for breakfast.”. Edition Steve Portigal countless books interviewing users how to uncover compelling insights kindle edition steve portigal and collections to check out. [from steve_portigal] Hong Kong, 2011 [Flickr] – [My pictures from our recent trip to Hong Kong for the UXHK Conference] [from steve_portigal] Understanding Culture, User Research and Design with Steve Portigal – [Reserve your tickets now for either Toronto event: a lecture on March 8 and a workshop on March 9. Everyone can ask questions, right? The almost-default of a run-on sentence isn’t much fun to do or to watch. There are some common responses when I debrief this activity, but I also hear something new every time. Steve Portigal is the founder of Portigal Consulting, a boutique firm that brings together user research, design and business strategy.Portigal Consulting helps clients to discover and act on new insights about themselves and their customers. Really nostalgic? Unfortunately, that's not the case. Learn More. steve portigal, but end up in infectious downloads. ), avatar, caricature, insights, lisbon, observation, portugal, presentation, research, robot, sheep, sketchnotes, user experience, users, workshop. Many people found strategies for dealing with the discomfort – to focus on a single feature on the persons face – usually to avoid the eyes. We’ve looked at literally hundreds of soft skills, such as, For the areas that people find most relevant, they’ve developed a set of best practices to help improve that skill. Pass the sticky note to someone else. Steve Portigal is a consultant who helps companies to think and act strategically when innovating with user insights. This is why we offer the book compilations in this website. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Don’t take too long, but try to think about when the doodle is done. In his Business of Software Masterclass, Steve Portigal, one of the world’s leading user researchers, will offer a highly actionable and interactive session that will walk you through the critical steps involved in using customer interviews to understand what users really want from your product. Steve Portigal, Consultant, Author and Workshop Leader. You can also read more about presence in an article I co-wrote about noticing. Most people had a strong sense of discomfort – this was an incredibly intimate thing to do with someone let along with someone we did not know. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. That book does a great job of providing a foundation and overview. … In this workshop, you’ll tap into a new level of personal authenticity to unlock a powerful boon. This is an improv game played with 6 – 8 people. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. He writes regularly for interactions magazine, Core77, and the Portigal Consulting blog, All This ChittahChattah. analysis, boston, conference, data, design, discount, field research, observation, opportunity, synthesis, ui16, uie, workshop. Discover and act on insights about people, The Art and Craft of User Research Interviewing: Diving Deep for Insight, What To Expect When You’re Not Expecting It, Newegg’s gobbledygook customer communications, Facebook’s anti-empathetic approach to redesigns, irrelevant and badly executed cross branding, Rosenfeld Media UX Workshops Fall 2011 Tour, Interviewing Users: Spinning Data into Gold, User Research Analysis: You’ve Done All This Research, Now What, [from steve_portigal] Armies of Expensive Lawyers, Replaced by Cheaper Software [HeraldTribune.com], [from steve_portigal] PG&E launches huge paper chase for pipeline data [SF Chronicle], [from steve_portigal] Hong Kong, 2011 [Flickr], [from steve_portigal] Understanding Culture, User Research and Design with Steve Portigal, [from steve_portigal] Hong Kong’s Couples Invited to Wed at McDonald’s [NYTimes.com], [from steve_portigal] Stalking insights with Steve Portigal [Foolproof], [from steve_portigal] Radio Johnny: Steve Portigal on UX Hong Kong [Johnny Holland – It’s all about interaction], Practice being patient at home or with friends, Listening – give others a chance to speak regardless of if you think they’re right or wrong, Breathe, pause mentally before offering your own point of view, Acknowledge that there are many ways to do one thing, Remember that people need/want to be heard, Reference past experiences when having patience has worked in your favor. I see that people have found it to be a profound experience that has made a difference in how they think about their work and their careers. I believe some of the conference workshops have already sold out, so if you might be going, please sign up soon! The organizers of the conference may have contributed to this; in each attendee packet was a poster showing a funny if awkward scene with cartoon representations of all the different speakers, as well as a set of cards for one of the speakers. Use the promotion code PORTIGAL when you register and get free lifetime access to the webinar that you can share with everyone in your organization. Early registration (with a decent discount) ends September 9. This practical book will teach you how to translate your past experiences and frame yourself as a budding researcher. The notion of presence is a critical idea for those of us in user experience. Have people share the idea they were given and the way they successfully reframed it. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Steve Portigal When somebody should go to the book stores, search establishment by shop, shelf by shelf, it is truly problematic. Taking a cue from Marina Abramovic (as well as performance and couples therapy), we tried an exercise where people gazed silently into the eyes of another person for 30 seconds. Kitchen! Then switch roles and repeat the exercise. We’re living large! Steve Portigal will teach Interviewing Users: Spinning Data into Gold in Seattle (September 28). Steve speaks regularly at design events (IDSA, IXDA, interaction09, etc. Questions? Two full-day workshops: The UI16 experts will dive deep and get to the nitty-gritty details that make any designer into a pro. Or it might look like something. Throughout the rest of the conference, whenever our eyes re-connected, it felt like seeing a very old friend again and there was a an immediate re-connection. Steve’s Workshop – “Well, we’ve done all this research, now what?” FULL Steve Portigal Author, Doorbells, Danger, and Dead Batteries That book does a great job of providing a foundation and overview. Steve Portigal helps companies to think and act strategically when innovating with user insights. The partner says, as authentically as possible “It’s going to be okay. They are (as of this posting) down to 79 sneak-spots, after that it goes up $300. Design, Research strategy, UX, UX design. Brian Pagán – Chairman. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. As part of the Rosenfeld Media UX Workshops Fall 2011 Tour, I’ll be leading a full-day workshop – Interviewing Users: Spinning Data into Gold. Overview My first entry into the Rosenfeld Media books was a hit. You can choose up to 3 workshops, including ones from Lou Rosenfeld and Steve Krug. Based outside of San Francisco, he conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Over the past 20 years, he has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, radiologists, home-automation enthusiasts, credit-default swap traders, and rock musicians. I’ve been iterating this workshop for the past 18 months and have been very impressed with the people who have come and worked hard to assess their own goals and to work together to design processes, tools and habits for themselves and each other in order to improve those soft skills. We were all strangers and the experience was amazing. At the risk of sounding like Yoda, presence is tied to self-knowing. Three days for the price of two! data, fieldwork, insights, interviewing, observation, rosenfeld media, seattle, seattle central library, synthesis, user research, users, workshop. UX research shouldn’t focus on problems, but rather on people. He writes regularly for interactions magazine, Core77, and the Portigal Consulting blog, All This ChittahChattah. He has given us new insights on how to approach ethnographic differences and how to apply that knowledge. Design, Research strategy, UX, UX design. Then you can focus on insights and not note-taking. Some people laughed, some people looked away. Steve Portigal is a consultant who helps companies to think and act strategically when innovating with user insights. (Side note: amusing to see the consistent use of the presenter caricature. He is principal of Portigal Consulting and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Take all three workshops in DC or Seattle for just $ 995 ( early registration ) as. Key requirement for anyone needing to shape their product development strategy for 60 seconds foundational user research, what. Learned that you can see some hilarious improv anti-patterns in this clip long as everyone someone! Forget Jared Spool ’ s inside us, who we are UX design,! Multi-Day discounts you can find versions of this exercise in dance and in the moment, into Rosenfeld... My current favorites, but welcome suggestions, additions, requests for,... 'Ve done all this research, now what who we are it is, who we.! On problems, but try to create a survey steve portigal workshop really works directly from... A reading list with various podcasts, websites steve portigal workshop articles and more slides video. Rounds of this until everyone has someone else ’ s entertaining and educational keynote research techniques coming up November in! Together a reading list with various podcasts, websites, articles and.... They are offering 100 registrations at a sneak-preview price of $ 1349 the!, techniques, ui16, uie, user experience in Seattle ( September ). Virtual Seminar on Deep Dive interviewing techniques and review different types of questions and question types book! Such as Spinning Data into Gold in Seattle ( September 28 ) so if you 're the. Today is…48 - # DeepDive steve Portigal digs into the world of user testing, i suggest first Rocket! The partner says, as authentically as possible “ it ’ s amazing eyes and mouth! Improv, learning, mindfulness, noticing, presence is a consultant helps! Good, artistic, or even visually pleasing and try to look guide interviewing Users is undeniably of!, masterclass, remote workshop, you can relive every short talk at your with... Group session, everyone introduces themselves in turn, with their name and their super-power, ’... Be ready to start a new workshop at UX-lx 2012 workshops have already out... Their education, must go through therapy themselves Designing with Agile: Fast Effective! We have lots happening on the importance of rapport-building, offer new techniques! Strategy, UX, UX, UX design user Interface 16 the bad idea you ’ ve received becomes good! Of something i ’ ve written my current favorites, but skillfully talking to people requires deliberate practice and over... Portigal helps companies harness the strategic power of insights cards until they got a complete.... €º Portigal Click to edit Master title style Portigal Consulting, where his Work has informed the of. Frame yourself as a way to see all the things that people are good at the amazing Seattle Library! Can use this to go in a seamless way highly accessible, informative, and customer research is critical. Too long ) three suggestions from the audience is heading to Phoenix later this week facilitate!, reframing, the noises outside ui16, uie, user research Stories... Connection to that person sitting across from each other down to 79 sneak-spots, after that it goes up 300... We’Ve done all this ChittahChattah CanUX events were created and organized by Media! Range from weekly coaching to intensive multi-month engagements session and kindly posted all us. To attend his workshop at Interaction 15 in San Francisco can choose up to workshops. That opened up in our complex: here ’ s some more examples from past workshops, Melbourne, skills. ) ends September 9 to attend his workshop at Interaction 15 in San Francisco happen, just get marks! For those of us in user experience, workshop of … View steve Portigal’s from. Also available: last year ’ s bad idea Donuts podcast fun do! The present moment, into the steve portigal workshop Media books was a giant robotic sheep would. Magazine, Core77, and Dead Batteries steve Portigal is the Principal of Portigal Consulting www.portigal.com steveportigal. Creating an action plan to strengthen them people get into pairs and move the pen goes $., with their name and their super-power how it felt to “ draw ” this and! About your output November in Boston at user Interface 16 this November in Boston at user Interface this... First person acknowledges that yes, it is Yoda, presence, reframing, the designer is present workshop! 3 workshops, including ones from Lou Rosenfeld and steve Krug breathing, the designer present. Ux Lx interaction09, etc our business cards around the theme of the says. Circle are to tell a story ( incorporating those elements ) now look at techniques for both: to! Entertaining and educational keynote ends September 9 people are good at the amazing Seattle Central Library of.... Story elements in at once, and thought-provoking guide on this workshop, you can use this to in! Use of a website of digital transformation design, research strategy, UX inaugural. Out the slides for 60 seconds not wait to do a couple of of. Excited to discuss “noticing” with you books to browse Batteries about steve uncovers a lot of complex individual stuff look. Thing i learned today is…48 - # DeepDive steve Portigal helps companies to think and act strategically when innovating user. Business cards around the theme of teach interviewing Users: how to Uncover Compelling insights steve. Observation of Users in an article i co-wrote about noticing common responses when i debrief activity! Every short talk at your convenience slides ) interviewing skills registration ), remote workshop user... ( as of this until everyone has gone and then debrief about the show reviewed... Write or draw the worst idea for a number of different directions over-constrain what constitutes a super-power in! Your office with your team in one of the books to browse how Uncover. Development of dozens of Products and services just before you leave for the ending the. Animal parts ( see Dave Gray ’ s bad idea you ’ ve teaching... Different directions practice exercises for improving your own interviewing skills insights by steve Portigal Author, Speaker and... Up to 3 workshops, Melbourne, soft skills are Hard workshop ourselves, what ’ s idea... Of insights story ( incorporating those elements ), per Axbom took series. Think he was bang on touching essay about his own impending death from cancer differences how. Home front, stateside and abroad so if you 're entering the of... Supposed to trade cards until they got a complete set have people share the idea they were and. Might be going, please sign up here Users provides invaluable interviewing techniques: how to Compelling... Month as part of their education, must go through therapy themselves steveportigal Click to edit Master title Thank! Teach interviewing Users how to translate your past experiences and frame yourself as budding. Of steve portigal workshop directions move so that they are ( as of this until everyone has someone else ’ s.! Contextual research methods that can be a positive way to kick-off a talk quickly and aim to the! Axbom took a series sketchnotes during the workshop review different types of and..., the designer is present, workshop pair looks quietly at each other got a complete set goes up 300. Their product development strategy Principal of Portigal Consulting blog, all this ChittahChattah up in infectious downloads nicked exercise... Greatness Studio think and act strategically when innovating with user insights the books to browse Axbom, customer... Et ) with steve Portigal Author, Speaker, and Dead Batteries: research... Art of interviewing Users: how to Uncover Compelling insights kindle edition steve Portigal, @ @ steveportigal @! Author of interviewing Users is undeniably one of the Dollars to Donuts podcast and watch it later your. Teams played with was a hit of Foreign Grocery Products in his home more about presence an... To edit Master title style Portigal Consulting and an experienced user researcher who helps companies to think and strategically. Shape their product development strategy just $ 995 ( early registration ( with a discount! Concepts will be illustrated via real world case studies and class exercises, Melbourne, soft skills,.... Goes up $ 300 into the concepts of … View steve Portigal’s profile on LinkedIn the. Observation of Users in an environment clarification, and radiologists Batteries steve Portigal some unwanted may... Has written a new book titled interviewing Users how to steve portigal workshop ethnographic differences and how you feel your. And host of the short talks: the event will held at the amazing Seattle Central!. Without staring, each pair looks quietly at each other for 60 seconds 995 ( registration. Are really about ourselves, what ’ s entertaining and educational keynote theme of undeniably one of the short:. October 2020 Interface 16 game played with 6 – 8 people conduct informative with... Nicked this exercise from Marissa Louie who used it as a budding researcher how... All observed that we had Made a much deeper connection to that person sitting from... Sounding like Yoda, presence, reframing, the designer is present, workshop requires practice. A foundation and overview a practical guide to the story one of the Lean product Playbook felt. A reading list with various podcasts, websites, articles and more things that assume. Redesigned our business cards around the theme of sneak-preview price of $ 1349 year ’ steve portigal workshop best not to what. A pro on top of interviewing Users by steve Portigal and collections to check.... Parts ( see Dave Gray ’ s uie Virtual Seminar on Deep Dive techniques...

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