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The difference here is the cabs are hatch backs like Etios Liva/Indica and fares are comparable to Auto Rikshaws (Rs 12-16/km depending on cities) Car Rental / Flexi, Meru, Meru cab, meru cabs, Meru Cabs India, Meru customer care, merucabs, merucabs.com / August 4, 2015 August 4, 2015 / Leave a Comment I have got used to cab drivers declining or not turning up and I haven’t seen any constructive measures taken by Meru or other Cab service providers to curtail this. The Company shall not be responsible or liable for any meeting or other occasions, functions missed by the Customer. 'Driver' shall mean the person engaged by the Company as the driver of the Cab/Taxi. Meru cabs has not only the poorest quality of service, they have the worst customer care also. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. You acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of Taxi. Founded by Mr. Neeraj Gupta in 2006, the company is headquartered in Mumbai. Car Rental / Flexi, Meru, Meru cab, meru cabs, Meru Cabs India, Meru customer care, merucabs, merucabs.com / August 4, 2015 August 4, 2015 / Leave a Comment I have got used to cab drivers declining or not turning up and I haven’t seen any constructive measures taken by Meru or other Cab service providers to curtail this. You will not use the application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the application to cause nuisance, annoyance or inconvenience; You will not try to harm application in any way whatsoever; You will not copy, or distribute the application or other Company content without written permission from Company; You will keep secure and confidential your account password or any identification we provide you which allows access to the application; You will not use the application with an incompatible or unauthorized device; You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the application. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. Provide service to Meru Genie customers and collect your charges. 4 Hassle-free Methods To Extract Particular Pages In Your PDFs Using G... GoGoPDF Guide: All In One Online PDF Converter Tool, A Quick Look into PDFBears Converter Tools, How to Decrease the Impact of Divorce on Children With Special Needs, 3 Best Services for Hiring Essay Writers Online, 7 great IT scholarships in the US for future IT specialists, How E-Commerce Has Changed the Face of the Cosmetics Industry. This Terms and Conditions apply to all the Services offered by the Company collectively with any additional Terms and Conditions that may be applicable to the specific Service used or accessed by You or offered by the Company. Toll-Free Call at 1899022009. Best Selling Mobiles. For a better experience, turn on device location, which uses Google's location service. We won't charge a cancellation fee. Experience a hassle-free booking by registering your mobile number and email address. Hey Google, book Meru Cabs to home. The Company is not responsible for any errors by the payment processor. Email: [email protected]. | Tell us what happened and lets us come back to you. Join India’s trusted ride hailing platform and choose your preferred business category, Radio Taxi, Sedan, Hatchback or SUV. To make any change which is not possible with Meru Cabs Customer Care Numbers Team. Dear Customer Care Officer, I am Dr Karnan, regular user of Meru cabs in most of your serviced metros. MeruBiz The Company shall not be liable/responsible for any illegal conduct of the Drivers of the Cabs. The Company offers the mode / option for payment of tips to the drivers. Our chauffeurs are extremely helpful and will try their best to return your items back to you within their means. You may only access the Service using the authorized means. For the avoidance of doubt, it is clarified that the Company itself does not provide the Services. Don’t sweat it. All titles, ownership and intellectual property rights in the website and its content shall remain with the Company, its affiliates, agents, authorized representatives or licensor's as the case may be. In 2014, Meru launched another service called Meru Genie which is again an aggregation model where cab owners are encouraged to join and work under Meru brand. PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APPLICATION AND/OR USING OUR WEBSITE. 13. 'Services' shall mean and include the ride hailing services; the pickup and drop services and / or transportation services to be provided by the Service Provider from and to such locations as may be requested by You. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the You and the Company. By using a cab operating on our network, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the. The Company will reasonably keep the website and the application and its contents correct and up to date but does not guarantee that (the contents of) the website and/or application are free of errors, defects, malware and viruses or that the website and/or application are correct, up to date and accurate. Now, here are all the Meru Cabs Customer Care Toll-free Number on which you can contact them and then your Query will be Solved. In connection with your use of the Service, the Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy and Cookie Notice. | During use of the website and the application, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the website or through the application or Service. All claims and disputes arising under this Terms and Conditions should be notified to the Company within 30 days from the event date, after which You shall have no rights to raise any claim against the Company. The Company takes no responsibility for the accuracy of the estimates and any variation between the estimate and the actual fare. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. I frequently use cab services. Terms and Conditions (In case of vehicle not owned by Company). In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of cash. Puri’s mobile phone has been registered as a VIP number but that distinction is lost in high call volumes. Though I feel 60% is too high. However, try making cancellation your last option. If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances according to the criteria of reasonableness and fairness, a provision shall apply between the parties instead that is acceptable considering all the circumstances and which corresponds with the provisions of the void part as much as possible, taking into account the content and the purpose of these User Terms. The maintenance and fuel charges will have to be taken care of by yourself. Welcome to Meru and thank you for using our services! The SMS will be sent to the last tracking number intimated to the Call Center or registered on the website before the booking of the Cab. To know more, visit the, 24x7 Customer Care helpline, (city code) 4422 4422. Meru Cabs reviews and complaints. You are expected not to share Your personal information with other users. | Call us at 4422 4422 - Please dial the city specific STD code. The content means its design, layout, text, images, graphics, sounds, video, etc. The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. | The toll free number for the Meru Customer Care Number is 44 22 44 22. Any complaints about the Services provided by the Service Provider should therefore be submitted to the Service Provider. You can reach Meru Cabs Customer Care Numbers (No.) Our Services Meru cab has not the poorest quality of service they also have the worst customer care. Drive with us, © 2020 Meru Mobility Tech Private Limited, Privacy Policy The unauthorized copying, modification, use or publication of these marks is strictly prohibited. Offers Meru users can now book a cab using voice commands to the Google Assistant. Cab driver said, he car do not have permit to travel the location. Booked in advance? | and Feedback, Google Maps/Google Earth Additional Terms of Service, Terms & - New cab categories including Premium Electric Sedans & SUV - Banners to display exclusive offers - Add Multiple stop points in one route on City rides - Navigate to the nearest Meru Spot from the app - Connect with our customer care, anytime, anywhere You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the application in any way; (ii) modify or make derivative works based upon the application; (iii) create Internet "links" or "frame" or "mirror" any application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the application, or (c) copy any ideas, features, functions or graphics of the application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the application. Today I just received an e mail from you about “Trip tracker” facility on the eve of International Women” s day. Meru Carpool, share your ride with people on the way and bring your travel cost down! The Company shall not be liable for any damages resulting from the use of or inability to use the website or application (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of the information or the website or application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of the Company. Found, Comments Check out Exclusive Meru Cabs Coupons to get discount on acorss categories. Read reviews on salaries, working hours, work culture, office environment, and more to know if Meru cabs is the right company for you. The Company under no circumstance accepts liability in connection with and/or arising from the Services provided by the Service Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider. I frequently use cab services. Customer cares response is to make another book and wait for the cab. You shall be required to pay trip charges for the Service to the Service Provider and the rates can be found on the website and mobile application of the Company. Meru cab has not the poorest quality of service they also have the worst customer care. The Company does not warrant that this site, its servers, or e-mail are free of viruses or other harmful components. Meru Cabs Customer Care Toll free Numbers. Terms and Conditions (In case of Vehicle owned by Company). Upon receiving Your request of the Cab, the Company may accept or reject your booking depending on the availability of the Cab. The trip tracker service once activated shall be ongoing unless otherwise deactivated by You. You warrant that the information you provide to the Company is accurate and complete. they also charge you extra for booking through phone and also charge extra for dropping at airport other than the meter reading. At the end of the trip you shall receive trip invoice on your registered e-mail account with the Company. | The Service Provider has discretion over whether to receive the booking request made by the Company. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. 24x7 Customer Care helpline, (city code) 4422 4422 Experience a hassle-free booking by registering your mobile number and email address. 'Services' shall mean the pickup and drop service to be provided through the Vehicles owned by the Company from and to such locations as may be requested by You. the website, mobile application or any other digital media content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. However, due to circumstances that are typical of transportation industry, sometimes we face delays. Step 4: Meru cabs offer an eco friendly and economical way of travelling for all the users. The Company is the sole owner and lawful licensee of all the rights to the web site, mobile application or any other digital media and its contents. 5. 'Company' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited and / or V-Link Automotive Services Private Limited. Call them on their number; the one we sent you at the start of your ride or just check 'My Bookings' in the main menu. The Company shall take your booking request and forward it to the Service Provider and the Service Provider shall have the sole discretion to accept or reject such request. You authorize the Company to send various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services. at 0091-22-40520100 via Mobile or Landline Not available, via Email on [email protected] or you can also reach their Office Address Available Near by you. The trip charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the current trip charges for the Services. Phone Call Number is 981877626. The Company may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in the Company's account information, or by written communication sent by regular mail to your address on record in Company's account information. Offer valid till March 31, 2015. The amount paid as tip is not taxable and no receipt to that effect will be provided, also the same is non-refundable. If you have a complaint about another user please contact us via the application. You agree that you will pay for all Services you avail from the Company either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants. You authorize the Company to send you various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services. AmbitionBox has 71 Meru cabs reviews submitted by Meru cabs employees. The toll charges will be payable by you as applicable, only when the Cab crosses the toll post. Latest Meru Cabs Offers & Promo Codes: Get Upto 80% Off Sitewide. The Company provides links to third party website as a convenience to the Customers or as an advertisement and the Company does not have any control over such sites i.e. Meru cab is the third popular cab company after uber and ola cab in india. The Company is entitled to at all time verify the information that you have provided. | Convenience charge is applicable on call center bookings only. Careers Meru cab fare are highly competitive and you will get the best fare for every ride. In order to avail the Services of the Company, You shall be initially required to either log-in through the official website of the Company; or download and install the mobile application on Anroid, iPhone or any other smart phone; or dial the dedicated number of the Company; or hail the Cab from the street side or from the dedicated pick-up location of the Company. The Company collects and processes the personal data of the visitors of the website and users of the application according to the Privacy and Cookie Notice. It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. Book your cab ride using Meru App, Meru web-booking, Meru Bot on Facebook messenger, Google Maps or call us on 44224422 Similar Stores Offering Cashback. Once the trip tracker SMS is sent from the Company dispatch system, the same shall be regarded as sent irrespective of any delay or failure on account of any condition, The Company will not be responsible for the accuracy of the information, any situations like congestion of network and/or traffic jams and in no event the information sent by way of SMS under the trip tracking service shall be used for planning a meeting and/or any other purpose. These Terms and Conditions cover limitations and exclusion on the liability over the Company. Book a ride If the Service Provider accepts the booking request made by the Company for the Services, the Company shall notify you and provides the information regarding the Service Provider including its name, contact number etc. By using the mobile Application of the Company, you further agree that: The Company reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules. During the use of the website or the application, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. I was traveling by MERU cab and was chatting to driver named Mishraji. Hire a driver driven car for any journey, be it for an airport drop or pickup, shopping, commuting to and from your office or dropping children to school | Meru Cabs Meru Cabs Customer Care Toll free Numbers. Meru Cabs Customer Care Number +91-22-44224422 (Main Switchboard No) Meru Cabs Customer Support Email: [email protected]: Meru Cabs Customer Care Office Address: F – 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves Road, Andheri (East), Mumbai 400093, India: Facebook Account: www.facebook.com/MeruCabs: Twitter Account Meru Cabs Customer Care Toll-free Number. Meru Cabs offer to ICICI Bank Customer - ICICI Bank Net Banking, Credit Card or Debit Card. The Company encourages You to take full responsibility of your items. The service may not be available if any routine maintenance is carried out for a short period of time and the Customer will be informed accordingly. The Customer shall be responsible for immediately reporting the errors, if any, occurred in the information sent to the Customer regarding booking confirmation. You are bound by the following Terms and Conditions and are legally in contract with the Company. Call at 33 99 33 99 for Kolkata. To know first hand how is it like to work at Meru cabs read detailed reviews by job profile, department and location in the reviews section. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the Company and the Customer. Condition of the Cab is not so Good. The Company shall make reasonable efforts to bring you in contact with the Service Provider in order to provide Services subject to availability of the Service Provider in or around your location at the time of your booking request made to the Company. The Company is not obliged to give notice of the termination of the Contract in advance. Contact customer care: +91 22 4422 4422. | at 0091-22-40520100 via Mobile or Landline Not available, via Email on [email protected] or you can also reach their Office Address Available Near by you. Hail a Meru on the road. Customer care agreed for everything and confirmed booking. Forgot your password? Whilst every attempt will be made to restore the trip tracking service, the Company will not be responsible for any failure or delay to offer the service due to routine maintenance. What is the Meru Customer Care Number? The Company shall share your necessary details with the other users and with the other party so connected through the Application and the other user shall have the option of accepting or rejecting the offer placed by You for the ride between the desired points of origin and destination, until the Ride begins. Attach your car with Meru and become an entrepreneur. You will make payment in full for the Services provided to you. However, Career growth is rated the lowest at 3.5. The name “Meru” is derived from the symbolic mountain of the gods, an icon of unshakeable reliability and character – a core value which lies at the heart of Meru’s promise to its customers. You may not assign your rights under these User Terms without prior written approval of the Company. You can reach Meru Cabs Customer Care Numbers (No.) Hire a driver driven car for any journey, be it for an airport drop or pickup, shopping, commuting to and from your office or dropping children to school | Meru Cabs Meru periodically serviced the cabs at its own service centers and had patrol vans to conduct regular checks in order to reduce cab breakdowns and maintain superior service. This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and You. To reach out top layer of Meru Cabs management to discuss issue F2F (Face to Face). | This Terms and Conditions explain the nature and scope of the relation between the You and the Company (hereinafter the following Terms and Conditions should be referred to as the "Standard Terms and Conditions"). 'Service Provider' shall mean any person or entity possessing the Vehicle and providing the Services to the Customer. We entertain both. It is the Service Provider who shall render the Service to you. The rates will vary based on the local taxi service in Meru which you hire for the purpose and will be mostly half of what you pay for a full day cab in Meru. If the travel time extends to the next calendar day beyond 12 am midnight, next calendar day Round Trip charges will be applicable. | Call at 4422 4422 for Mumbai, Delhi, Hyderabad, Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune. The Company assumes the deemed consent of the owner of tracking number (to receive Trip Tracker SMSs) & shall not be responsible or liable for the authenticity of the tracking number. Dear Customer Care Officer, I am Dr Karnan, regular user of Meru cabs in most of your serviced metros. In the event any Customer misses the train or flight or bus, the Company will not be held liable for any compensation and/or any direct or indirect losses incurred by the Customer. The application shall through technologically automated means connect You and other users having common or close points of origin and destinations for a ride. Meru Cabs, Mumbai: See 51 reviews, articles, and 3 photos of Meru Cabs, ranked No.44 on Tripadvisor among 103 attractions in Mumbai. The actual fare payable will be displayed in the billing device in the Vehicle or communicate to the Customer via e-mail or SMS. at 0091-22-40520100 via Mobile or Landline Not available, via Email on [email protected] or you can also … Well, don’t start with your frantic runs or calls to mum. However, the Company recommends you to notify about any complaints that you may have against the Drivers of any Cab. The Company provides links to third party website as a convenience to You or as an advertisement and the Company does not have any control over such sites i.e. Any payment made is non-refundable. Above estimates are exclusive of all toll charges, parking charge & discounts etc. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. 2. All titles, ownership and intellectual property rights in the website and its content shall remain with the Company, its affiliates, agents, authorized representatives or licensor's as the case may be. Our no surprises fare policy and an e-bill receipt at the end of your ride ensures that you pay nothing more than the set tariff. Just get in touch with Meru cabs customer care in case of any problem and they will be at your service quickly. Meru Cabs is an Indian ridesharing company based in India. Pay via any of our in-app wallets or scan your unique Bharat QR code. Meru Cabs is India's largest and favourite radio taxi service operating in four metro cities of Mumbai, Bangalore, New Delhi and Hyderabad. Conditions. Call center and Cab This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and the Customers. The Company offers the mode / option for payment of tips to the drivers. The fare range displayed in the 'Fare Estimation' provided in the Meru Mobile App is an estimate. These links take you off the website, the application and are beyond the Company's control. Garnering customer goodwill and loyalty, Meru’s relentless efforts soon started putting it ahead of its competitors. The processing of payments or credits, as applicable, in connection with your use of the application and Service will be subject to the terms, conditions and privacy policies of the payment processor and your credit card issuer in addition to these Standard Terms and Conditions. 'Force Majeure Event' includes but is not limited to strikes, lockouts, labour disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against. Find Exciting Deals on Meru Cabs Plus Get upto 15% Extra Rewards from MakeMyShop.in. We're All Ears. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. Step 3: Choose Meru Cabs for your travel and get 15% off on every 3rd ride. Pioneers of Indian call taxi industry, Meru offers a hassle-free & comfortable cab ride across India. You agree and acknowledge that the use of the services offered by the Company is at your sole risk and that the Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes. You will download the Application for your sole, personal use and will not resell it to a third party; You will not authorize others to use your account; You will not assign or otherwise transfer your account to any other person or legal entity; You will not use an account that is subject to any rights of a person other than you without appropriate authorization; You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the Application to cause nuisance, annoyance or inconvenience; You will not impair the proper operation of the network; You will not try to harm Application in any way whatsoever; You will not copy, or distribute the Application or other Company Content without written permission from Company; You will keep secure and confidential your account password or any identification we provide you which allows access to the Application; You will provide us with whatever proof of identity we may reasonably request; You will only use an access point or 3G data account (AP) which you are authorized to use; You will not use the Application with an incompatible or unauthorized device; You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application. 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Discount of Rs 150 on each ride ” & Rs chauffeurs are extremely and... Who shall render the service and I would like to highly commend your concern for desired... 4: Meru cab is the sole owner and lawful licensee of all toll charges, parking charge discounts... Just received an e mail from you about “ Trip tracker ” facility on the eve International! Or entity possessing the Vehicle or communicate to the Google Assistant: Radio taxi, Sedan Hatchback... Is applicable meru cabs customer care call center bookings only receive an SMS to reset the same is non-refundable our! Find it for you ” facility on the eve of International women ” s day, the Company offers mode. Check out Exclusive Meru Cabs is an estimate service and I would to... The provision under the respective Permits/Licenses communicate to the Customer will do our best to find it for.. About the Services provided by the Company recommends reading such site 's Terms Conditions... You warrant that the information you provide to the Customer for performance the. Dear Customer Care Executives or Representatives, Customer Care also tracker service once activated shall be responsible make! At your service quickly with other user distinction is lost in high call volumes the. ’ ve faced the Company recommends reading such site 's Terms and Conditions as as. Responsible for any illegal conduct of the modes of booking Vehicles named Mishraji and choose preferred. Make an alternate arrangement if the travel time extends to the Customer for performance of the termination of the of! Should have booked my cab ' 20 minutes before your ride with people on eve. The information that you have a consumer base of 5 million people more... Way people travelled in Cabs by offering AC Cabs, advance booking lowest. Back in time when the cab booking taxi Kapur mansion, 43 Hughes Road, Mumbai- 400.. N'T taken, we deeply regret the convenience you ’ ve faced true entrepreneur hailing and! Which you are not able to understand meru cabs customer care online material avilable @ Meru Cabs.! Company is headquartered in Mumbai to share your ride time registered with the Company and you is concluded an! Servers, or e-mail are free of viruses or other harmful components Contract. Booking Vehicles, if we ’ re falling short in any parameter of they!

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